Please read these Terms of Service carefully and thoroughly as they
contain important information about your rights, remedies and
obligations. By accessing or using the Worldpackers Platform, you
are agreeing to abide by these Terms of Service and to be bound by
them.
Last Update:
March 25, 2019
Thank you for using Worldpackers' services!
These Terms of Service ("Terms") constitute a binding agreement
("Agreement") between you and Worldpackers (as defined below),
governing your access to and use of the Worldpackers website,
including its sub-domains, and any other sites on which Worldpackers
makes available its services (collectively, "Site"), our mobile
applications, tablet or other applicable smart device, and application
program interfaces (collectively, "Application") and all
related services (collectively, "Worldpackers' Services"). The
Worldpackers Site, Application and Services will be collectively
referred to as the "Worldpackers Platform". Our
Privacy Statement
and other Policies applicable to your use of the Worldpackers Platform
are incorporated by reference into this Agreement.
When these Terms mention "Worldpackers," "us,"
"our," "ours," and other grammatical variations of the
first-person plural, they refer to the Worldpackers company with which
you are executing an Agreement. The entity with whom you will execute
an Agreement will generally be determined according to your country of
residence. Your " country of residence "; corresponds to the
jurisdiction associated with your Worldpackers Account as defined
through your express selection or an evaluation of your residence by
Worldpackers using various features of various data associated with
your Worldpackers Account.
-
If your country of residence is Brazil, you are signing an Agreement
with Worldpackers S.A.
-
If your country of residence is not Brazil, you are entering into an
Agreement with Worldpackers Corp., 299 Alhambra Cir, Suite 403 Coral
Gables, 33134, USA.
If you change your country of residence, the Worldpackers company with
which you have a contract will be determined by your new country of
residence as specified above, from the date on which the change of
your country of residence occurred.
Our
Privacy Policy
contains a description of collection and use of personal information
by Worldpackers related to your access to and use of the Worldpackers
Platform.
Table of Contents
- Scope of Worldpackers' Services
- Eligibility, Use of the Worldpackers Platform, User Verification
- Changes to these Terms
- Account Registration
- Content
- Member
- Worldpackers Insurance
- Specific Terms for Hosts
- Specific Terms for Guests
- Changes, Cancellations and Resolutions Center
- Rating and Reviews
- Damage to Accommodations, Member Litigation
- Termination, Suspension and Other Measures
- Exemptions
- Responsibility
- Feedback
- Applicable Law and Jurisdiction
1. Scope of Worldpackers' Services
1.1 The Worldpackers Platform is a space that fosters the connection
between travelers who have joined the annual membership
("Travelers" or "Members") and owners, managers or
leaders ("Hosts") of hostels, inns, NGOs, communities,
ecological projects, guesthouses, lodges, ecolodges, and the like.
("Accommodations";) worldwide which create a Position Posting
("Posting" ) with the purpose of encouraging collaborative
learning relationships and cultural exchange between these parties,
where the Traveler can assist the Host and receive free accommodation,
food and other benefits to be combined directly and exclusively with
the Host in exchange for helping. Travelers and Hosts are referred to
as "Users";.
1.2 As the Worldpackers Platform provider, Worldpackers does not own,
create, sell, resell, sustain, manage, control, offer, deliver or
supply any vacancy or position posting or host profile, does not
organize any travel, does not intermediate labor relationships or is
responsible in any way for the arrangements made between Travelers and
Hosts after the first meeting on the platform. Hosts are solely
responsible for the positions posted by them. When members apply for a
position and are accepted, they enter into an agreement directly with
the host. Worldpackers is not and does not become party to any Member
and Host agreement, nor is Worldpackers a travel agency, employment
agency, insurance company or similar. Worldpackers does not act as an
agent in any capacity for a User. Our scope is limited to that
described in item 1.1.
1.3 Although we may and wish to assist in facilitating dispute
resolution, Worldpackers has no control over and does not guarantee
(i) the existence, quality, safety, sustainability or enforceability
of any Position or Host Profile, (ii) the truthfulness and the
accuracy of any descriptions of Position, Ratings, Comments, or other
Contents of a Profile (whether belonging to Member or Host) as defined
below, or (iii) the performance or conduct of any User or third party.
Worldpackers does not endorse any specific Traveler, Position Position
or Host Profile. Any references to a User being "verified" (or similar
language) only indicates that the User has completed a relevant
verification process, and nothing more. None of these descriptions
means endorsement, certification or warranty provided by Worldpackers
on the User, including the User's identity or history, or whether the
User is reliable, safe or suitable. You are responsible for taking all
necessary precautions when deciding whether to stay in an
Accommodation, participate in an Experience or Event, enter into an
Agreement with a Host, accept an application for a Position, or
communicate and interact with other Users, whether online or in
person.
1.4 To promote the Worldpackers Platform and increase reach of
Postings to prospective Travelers, the Positions and other User
Content may be disclosed on other sites, in applications, e-mails, and
online and offline advertisements. To assist users who speak different
languages, the content of the Position Postings or other User content
may be, totally or partially, translated into other languages.
1.5 The Worldpackers Platform may contain links to third party sites
or resources (“Third Party Services”). These Third Party
Services may be subject to different terms and conditions and privacy
practices. Worldpackers is not responsible for the availability or
accuracy of such Third Party Services, nor for the content, products
or services available on these Third Party Services. The Links to
these Third Party Services are not an endorsement of Worldpackers for
such Third Party Services.
1.6 Due to the nature of the Internet, Worldpackers can not guarantee
uninterrupted and continuous availability and accessibility of the
Worldpackers Platform. Worldpackers may restrict the availability of
Worldpackers Platform or certain areas or resources related thereto,
if necessary by considering the capacity limits, security or integrity
of our servers, or to perform maintenance measures that ensure due or
improved operation of the Worldpackers Platform. Worldpackers may
optimize and upgrade the Worldpackers Platform and introduce new
Worldpackers Services from time to time
2. Eligibility, Use of the Worldpackers Platform, User Verification
2.1 You must be at least 18 years old and be able to enter into
binding agreements to access and use the Worldpackers Platform or
register a Worldpackers Account. By accessing or using the
Worldpackers Platform, you represent and warrant that you are 18 years
old or older and have the legal capacity and authority to enter into a
contract.
2.2 Worldpackers may decide that the access to and use of the
Worldpackers Platform, or certain areas or resources of the
Worldpackers Platform, are subject to certain conditions or
requirements, such as completing a verification process, meeting
specific eligibility or quality criteria, complying to principles of
Ratings or Reviews, or a user's application history and cancellations.
2.3 It is difficult to verify the User on the Internet, and we do not
take responsibility for the confirmation of identity of any User.
Notwithstanding the above, for purposes of transparency and prevention
of fraud, and as permitted by applicable laws, we can, but we have no
obligation to (i) ask Users to provide official identification or
other information or do inspections designed to help verify their
identities and histories, (ii) make a sampling of Users compared to
third-party databases or other sources and request reports from
service providers, and (iii) when we have sufficient information to
identify a User, get reports of criminal convictions from public
records or sex offenders records or any equivalent version of records
or a history of sexual assault in the local jurisdiction (if
available).
2.4 The access to or use of certain areas or certain features of the
Worldpackers Platform may be subject to separate policies, standards
or guidelines, or may require you to accept additional terms and
conditions. In the event of a conflict between these Terms and the
terms and conditions applicable to a particular area or feature of the
Worldpackers Platform, the latest terms and conditions shall prevail
with respect to access to and use of said area or resource, unless
otherwise specified.
3. Modifying these Terms
3.1 Worldpackers reserves the right to modify these Terms at any time
in accordance with this provision. If we change these Terms, we will
post the revised Terms on the Worldpackers Platform and update the
"Last Update" date at the beginning of these terms. We will also send
an e-mail with a notice of the changes at least thirty (30) days prior
to the effective date of the changes.
3.2 If you disagree with the amended Terms, you may terminate this
Agreement with immediate effect. We will inform you of your right to
terminate the Agreement in the notification e-mail. If you do not
terminate your Agreement prior to the effective date of the amended
Terms, your continued access to or use of the Worldpackers Platform
constitutes your agreement to said amended Terms.
4. Account Registration
4.1 You must register an account ("Worldpackers Account") to access
and use certain features of the Worldpackers Platform, such as posting
a position, applying to a position or exchanging messages with a Host.
4.2 You can register a Worldpackers Account using an e-mail address
and creating a password, or through a connection with your account in
certain third-party social networking services, such as Facebook. You
have the ability to disable the connection between your Worldpackers
Account and your Social Network Account at any time by accessing the
"Settings" section of the Worldpackers Platform.
4.3 You must provide current, accurate and complete information during
the registration process and keep your Worldpackers Account
information and the Worldpackers Account profile page up to date.
4.4 You may not register more than 1 (one) Worldpackers Account,
unless Worldpackers authorizes you to do so. You may not assign or
transfer your Worldpackers Account to any third party.
4.5 You are responsible for maintaining the confidentiality and
security of your Worldpackers Account credentials and may not disclose
such credentials to third parties. You must notify Worldpackers
immediately if you become aware or have any reason to suspect that
your credentials have been misplaced, stolen, misappropriated or
otherwise compromised or in case of unauthorized use or suspected
unauthorized use of your Worldpackers Account. You are responsible for
any and all activity conducted through your Worldpackers Account,
unless such activities are not authorized by you and providing that
you have not been negligent (such as not reporting unauthorized use or
loss of your credentials).
5. Content
5.1 Worldpackers may, in its sole discretion, allow Users to (i)
create, upload, post, send, receive, and store content, such as text,
photos, audio, video, or other materials and information on or through
the Worldpackers Platform (“User Content”); and (ii) access and view
User Content and any other content that Worldpackers makes available
on or through the Worldpackers Platform, including Worldpackers owned
content and any content licensed or authorized for use by or through
Worldpackers by a third party ("Worldpackers Content" and, in
conjunction with the User Content, "Collective Content").
5.2 The Worldpackers Platform, Worldpackers Content and User Content
may, in whole or in part, be protected by copyrights, trademarks and /
or other laws of Brazil, the United States, and other countries. You
acknowledge and agree that Worldpackers Platform and Worldpackers
Content, including all associated intellectual property rights, are
the exclusive property of Worldpackers and / or its licensors or
authorized third parties. You must not remove, alter or conceal any
copyright, trademark, service mark or other proprietary or
intellectual property rights incorporated or accompanying the
Worldpackers Platform, Worldpackers Content or User Content. All
Worldpackers trademarks, service marks, logos, trade names and any
other source identifiers used in or in connection with the
Worldpackers Platform and the Worldpackers Content are registered
trademarks and brands of Worldpackers in Brazil, the United States and
worldwide. Trademarks, service marks, logos, trade names and any other
designations owned by Third Parties used in connection with the
Worldpackers Platform, Worldpackers Content and / or Worldpackers
Collective Content and Content are used for identification purposes
only and may be the property of their respective owners.
5.3 You must not use, copy, adapt, modify, prepare derivative works,
distribute, license, sell, transfer, publicly display, publicly
perform, transmit or otherwise exploit the Worldpackers Platform or
the Collective Content, except to the extent that you are the owner of
a particular User Content or as expressly permitted in these Terms. No
license or rights are granted by implication or otherwise under any
intellectual property rights owned or controlled by Worldpackers or
its licensors, except for the licenses and rights expressly granted in
these Terms.
5.4 Subject to your compliance with these Terms, Worldpackers grants
you a non-transferable, revocable, non-sublicensable, non-exclusive,
limited license to (i) download and use the Application in your
personal device (s); and (ii) access and view any Collective Content
made available on or through the Worldpackers Platform and accessible
to you only for your personal, non-commercial use.
5.5 By creating, uploading, posting, sending, receiving, storing or
making available any User Content on or through the Worldpackers
Platform, you grant Worldpackers a worldwide, transferrable,
sublicensable, perpetual (or for a period of protection), irrevocable,
royalty free, non-exclusive license over said User Content, allowing
us to access, use, store, copy, modify, make derivative works from,
distribute, publish, transmit, forward or otherwise exploit said User
Content to provide and / or promote the Worldpackers Platform, in any
medium or platform. Except if you give specific consent, Worldpackers
does not claim any proprietary rights over any User Content and
nothing in these Terms will be deemed to restrict any rights you may
have to use or exploit your User Content.
5.6 You are solely responsible for all Member Content you make
available on, or through, the Worldpackers Platform. So, you represent
and warrant that: (i) you are the sole and exclusive owner of all user
content that you make available on or through the Worldpackers
Platform or you have all rights, licenses, consents and clearances
required to grant Worldpackers the rights to such User Content, as
contemplated in these Terms, and (ii) neither the User Content nor the
publication, uploading, display or transmission of User Content, or
the use of said User Content by Worldpackers (or any part thereof)
will break, evict or violate a third party's patent, copyright,
trademark, trade secret, moral rights or other proprietary rights or
intellectual property rights, or rights of publicity or privacy, or
result in violation of any applicable law or regulation.
5.7 You will not post, upload, upload, send or transmit any User
Content that: (i) is fraudulent, false, misleading (directly or by
omission or failure to update information) or derogatory; (ii) is
defamatory, libelous, obscene, pornographic, vulgar or offensive;
(iii) promotes discrimination, intolerance, racism, hatred, harassment
or harms any individual or group; (iv) is violent or threatening or
promotes violence or acts that are threatening to any person or
animal; or (v) promotes harmful or illegal substances or activities;
or that violates any other Worldpackers policy. Worldpackers may,
without any warning, remove or disable access to any User Content that
Worldpackers deems as violation of these Terms or that may be
reprehensible or prejudicial to Worldpackers, its Members, third
parties or to its property.
5.8 Worldpackers respects the copyright law and expects its Users to
do the same. If you believe that any content on the Worldpackers
Platform infringes copyright of your property, please notify us at
[email protected]
6. Member
6.1 “Member” is also known as a Traveler, who has
subscibed to the Annual Plan and paid the fee (“Membership
Fee”). It is to be understood that anyone who subscribes to the
Annual Plan will automatically become a Member and will have
their billing information verified, ensuring more security and
reliability to the platform. In addition, all Members
necessarily commit to community policies, showing their commitment and
willingness to contribute to the Hosts and their willingness to travel
using their skills.
6.2 Members gain full access to: i) Apply, talk and confirm
stay with as many Worldpackers hosts as they wish for a period of 1
year; ii) Assistance during any Worldpackers trip; iii) Worldpackers
insurance during the trip if necessary; iv) Receive and leave
evaluations from and about their Hosts;
6.3 Worldpackers reserves the right to change Membership Fees at any
time, we will notify Users in advance in case of any fee changes
before they are applied.
6.4 The Annual Plan Cancellation policy is as follows: if the traveler
requests reimbursement within 7 days after the purchase of the Annual
Plan and has not used the services (no application / no response from
hosts; no pre-approval, no confirmed travel) they will be able to
receive a cash refund;
7. Worldpackers Insurance
7.1 If, for any reason, the Host does not respect what was previously
agreed upon (from the date of arrival), Worldpackers will
assist the Traveler in finding another host nearby so that they can
exchange skills for accommodation. If we can not relocate the Traveler,
Worldpackers will pay for nights in another hostel, in a shared
room previously selected in the same city, or will deposit the amount
equivalent to the plan paid by the User as compensation.
7.1.1 Worldpackers Insurance is only applicable in cases where the
responsibility falls entirely upon the host; and only during the
period of the experience; The start and end dates of the experience
that are included in the travel confirmation are considered; If the
dates are modified in agreement between host and traveler, but there
is no change of these within the platform, Worldpackers Insurance is
not valid;
7.1.2 Only Members are entitled to Worldpackers Insurance;
The Worldpackers Insurance is valid with each confirmed trip. If you
have two or more confirmed trips, you will have the same number of
Worldpackers Insurances to use; The Worldpackers Insurance will be
provided to the traveler after the contact and reporting of the
situation to the Worldpackers Support team;
7.1.3 If a Traveler pays for the reservation, they must send legible
copies of the receipts to [email protected] or to the Travel
Buddy, within the platform; If Worldpackers itself makes the
reservation, there is no need to send the receipts; Worldpackers is
not responsible for fees charged when making refund deposits after the
activation of insurance.
7.1.4 Brazilian travelers will receive a refund via bank deposit.
Those in other parts of the world can only receive a refund via
PayPal; It is important to have an active PayPal account so that we
can make a refund; For withdrawal of money from the PayPal account,
the rules of that site apply. PayPal itself charges a fee for the
financial transaction. This rate corresponds to 5.99% of the deposited
amount + a flat rate depending on the local currency (eg.: $ 0.30, €
0.35)
8. Specific Terms for Hosts
8.1 When creating an Posting through the Worldpackers Platform, you
must (i) provide complete and accurate information about the positions
you are offering (such as description of the intended help, help
offered in return, location where this exchange will take place and
calendar availability), (ii) disclose any deficiencies, difficulties
and restrictions inherent to the place or position and requirements
that apply (such as a minimum Traveler age, proficiency or physical
size required for a particularposition); and (iii) provide any other
relevant information requested by Worldpackers. You are responsible
for keeping your Posting information updated at all times (including
calendar availability).
8.2 You are solely responsible for establishing the conditions for
your Position Posting. Once a Traveler applies for an advertised
position and you accept it, you must contact the Traveler and address
any other condition, detail or agreement directly and exclusively with
him or her regarding the exchange that will take place.
8.3 Any terms and conditions included in your Posting, especially
regarding cancellations, shall not conflict with these Terms.
8.4 The placement and rank of Postings in search results on the
Worldpackers Platform may vary depending on a variety of factors, such
as Traveler preferences and search parameters, Host requirements,
calendar availability and position description, number and quality of
the Images, cancellation history, Comments, Ratings and Reviews.
9. Specific Terms for Travelers
9.1 Subject to any requests (such as completing any verification
processes) established by Worldpackers and / or Host, you may apply
for a Position Posting available on the Worldpackers Platform only
after you have paid for the Annual Membership. Only then will the
respective application process be available.
9.2 Upon receipt of an application confirmation from Worldpackers,
there's the possibility of message exchanging between Traveler and
Host, from where they are free in respect to their respective free
will, to establish any additional terms and conditions that they
believe is necessary.
9.3 You understand that a confirmed application of a Position
("Position Reservation") is a limited license granted to you by the
Host to enter, occupy and enjoy the Accommodation and other advantages
agreed upon for the duration of your stay, in accordance with your
agreement with the Host.
9.4 You agree to leave the Accommodation no later than the date and
time specified by the Host in the Position Posting or comply with
other mutually agreed time between you and the Host. If you stay in
the accommodation beyond the agreed period of checkout without the
consent of the Host ("Extended Stay";), you will no longer be
licensed to remain in the Accommodation, and the Host will have the
right to request your departure in a manner consistent with applicable
law.
10. Changes, Cancellations and Resolutions Center
10.1 Hosts and Guests are responsible for any changes to the Position
that they make through the Worldpackers Platform or directly between
them. Worldpackers is not responsible for confirmations, cancellations
and other combinations outside its platform;
10.2 Travelers may cancel a confirmed position at any time by
informing the Host directly as soon as possible, as well as informing
them via the Worldpackers Platform, using the "Cancel Stay" button. If
a traveler cancels a trip 7 days in advance or less, they will
automatically get a 1-star rating with the words "traveler canceled
last minute"; and this may affect their reputation on our Platform.
10.3 Hosts may also cancel at any time, however, in order to ensure
trust and transparency in our community, the following penalties will
apply in case of cancellations made by Hosts:
10.3.1 The information that a trip has been canceled will be
publicly registered on the Host's profile. There will be a
possibility to write a public response to clarify the reason for the
cancellation;
10.3.2 In the event of repeated cancellations, the host will forfeit
the eligibility to become a Top Host on the platform for a period of 6
months from the date of the most recent cancellation;
10.3.3 In case of recurrence - 3 or more last-minute cancellations (30
days before the trip starts) within a year, the Worldpackers team will
evaluate the situation and may deactivate the profile;
10.3.4 In case of extenuating circumstances, such as natural
disasters, endemic diseases, serious damage to accommodation or
changes in the visa or passport requirements of the country, the host
may contact the staff to review the trip cancellation record in their
profile.
10.4 For the Traveler, in case of last minute cancellation by the Host:
10.4.1 In the absence of availability in the city previously chosen as
destination, the Worldpackers support team reserves the right to find
hosts in alternative cities and / or positions that differ from the
initial position.
10.4.2 Worldpackers is not responsible nor covers the transportation
costs and/or similar if there is a need to change the destination city
during the relocation process.
10.4.3 If cancellation takes place 30 days in advance or less:
Worldpackers support team will do its best to help you find a new host
within the travel period shown on the trip confirmation within the
platform, but there are no guarantees that it will always be possible.
10.5 In certain circumstances, Worldpackers may decide, in its sole
discretion, that it is necessary to cancel a confirmed position and
make appropriate arrangements to notify both parties as soon as
possible. This may occur (i) when Worldpackers believes in good faith,
taking into account the legitimate interests of both parties, that it
is necessary to avoid significant losses to Worldpackers, other Users,
third parties or property, or (ii) for any of the reasons set forth in
these Terms.
11. Rating and Reviews
11.1 Within a certain period of time after completing an experience in
a position with a Host, both Traveler and Host may leave a public
review ("Review") and make a star rating ("Rating";)
about each other. Ratings and Reviews reflect the opinions of
individual users and do not reflect the opinion of Worldpackers.
Ratings and Reviews are not checked by Worldpackers for accuracy and
may be incorrect or misleading.
11.2 Ratings and Reviews made by Guests and Hosts must be accurate and
may not contain any defamatory or offensive language. Ratings and
Reviews are subject and agree to these terms.
11.3 Users are prohibited from manipulating the Rating and Review
system in any way, such as instructing a third party to write a
positive or negative review about the other User.
11.4 Ratings and Reviews are part of a User's public profile and may
also appear elsewhere in the Worldpackers Platform (such as on the
Posting page) along with other relevant information such as number of
applications, number of cancellations, average response and other
information.
11.5 Once a Rating or Review is made, it is not possible to change or
edit it.
12. Damage to Accommodations, Member Litigation
12.1 Worldpackers shall not be liable for damages, actions or
omissions of Users, arising from combinations made directly between
Users; Worldpackers only connects Travelers to Hosts.
12.2 As a Traveler, you are responsible for leaving the Accommodation
(including any personal property or other property located on the
Accommodation) as it was when you arrived.
13. Termination, Suspension and Other Measures
13.1 Worldpackers may terminate this Agreement without notice and / or
stop providing access to the Worldpackers Platform if (i) you have
materially violated your obligations under these or any other of our
Terms (ii) you have violated the laws, regulations, or rights of third
parties, or (iii) Worldpackers believes in good faith that such action
is reasonably necessary to protect the personal safety or property of
Worldpackers, its Users, or third parties (for example, in the case of
fraudulent behavior by a User).
13.2 Furthermore, Worldpackers can take any of the following measures
(i) to comply with applicable law, or with the decision or requirement
of a court, requirement of law or other governmental or administrative
agency, or if (ii) you have violated these Terms or any other term
present in our platform, the law, regulations or the rights of any
third party, (iii) if you have provided incomplete, outdated,
inaccurate or fraudulent information in the Worldpackers Account
Registration step, position posting registration process or related,
(iv) if you and/or your postings or Host services at any time do not
meet any eligibility criteria or quality, (v) if you have repeatedly
received Negative Ratings, Comments or Reviews or if Worldpackers
becomes aware of or receives complaints about your performance or
conduct, or (vi) if you have repeatedly cancelled confirmed
reservations or not answered an application for an position without a
valid reason:
-
Cancellation of any confirmed or pending reservations;
-
Limitation of your access to or use of the Worldpackers Platform;
-
Temporary or permanent termination of any special situation related to your Worldpackers Account;
-
Temporary or permanent suspension of your Worldpackers Account and interruption of access to the Worldpackers Platform in case of recurring or serious offenses, without any right to any refund.
13.3 In case of non-material breaches and as appropriate, you will be
notified of any intended action by Worldpackers and will have the
opportunity to resolve the problem to Worldpackers reasonable
satisfaction.
13.4 When this Agreement is terminated, you will not be entitled to a
restoration of your Worldpackers Account or any of your Member
Contents. If your access to or use of the Worldpackers Platform is
limited, or your Worldpackers Account is suspended or this Agreement
is terminated by us, you will not be able to register a new
Worldpackers Account or access and use the Worldpackers Platform, not
even through the Worldpackers Account of another User.
14. Exemptions
14.1 If you choose to use the Worldpackers Platform or the Collective
Content, you do so voluntarily and at your own risk. The Worldpackers
Platform and the Collective Content are provided "as is" without
warranty of any kind, either express or implied.
14.2 You agree that you have had every opportunity to consider
investigating the Worldpackers Services, applicable law, rules or
regulations that may apply to your Postings and / or Host Services
received by you, and which you may not trust, in any statement of law
or fact disclosed by Worldpackers regarding a Posting.
14.3 If we choose to perform such identity or history checks with any
Member, as permitted by applicable law, we disclaim warranties of any
kind, express or implied, that such controls will identify a prior
wrongful act by a user or will ensure that the Member shall not engage
in unlawful acts in the future.
14.4 You agree that certain Experiences, Events, Other Host Services
or Group Payment Service may carry inherent risks, and that by
participating in such services you choose to voluntarily assume such
risks. For example, some Host Services may pose a risk of illness,
bodily injury, disability or death, and you have the freedom and right
to take such risks by choosing to participate in such Host Services.
You assume full responsibility for your choices before, during and
after participating in a Host Service or Group Payment Service.
15. Responsibility
15.1 The Experts are not employees / spokespersons of the company, so
any information they give is not an official positioning of
Worldpackers. They are travelers who have already lived many
experiences and want to help others travel;
15.2 Worldpackers is a platform of connection between travelers and
hosts and, for this reason, it is not responsible for any arrangement
made between the two parties after the first contact via platform.
15.3 Any arrangement between traveler and host made outside the
platform (such as financial aid, service or overtime), it is up to the
traveler to agree. If you do not agree, immediately report to
Worldpackers for platform quality measures to be taken.
15.3.1 Worldpackers is not responsible for theft or damage done by
Users during the experiment, and reaffirms the importance of
contacting local authorities and communicating the Worldpackers team
about any incident;
15.3.2 Worldpackers is not responsible for documentation, travel or
health insurance, visas or local legislation, and it is the
responsibility of the Traveler to prepare their own documentation;
15.3.3 The content of ratings, reviews, comments, articles, videos,
podcasts, or other media available on the platform are generated by
community users, and may not reflect company views.
15.4 You acknowledge and agree that, to the maximum extent permitted
by law, you remain liable for any risk arising from your access to and
use of the Worldpackers Platform and Collective Content, publication
or reservation of any Posting through the Worldpackers Platform, your
stay at any Accommodation, participation in any Experience or Event or
use of any other Host Service, or any other interaction you have with
other Users, whether personally or online.
16. Feedback
16.1 We appreciate and encourage feedback, comments and suggestions
for improvements to the Worldpackers Platform ("Feedback").
You can send us Feedback via e-mail or through the
Help
section in the Worldpackers Platform, or by any other means of communication.
16.2 Any Feedback you send us will be considered non-confidential and
will not be considered as your property. By submitting Feedback, you
give us a worldwide, non-exclusive, royalty-free, irrevocable,
sublicenseable and perpetual license to use and publish those ideas
and materials for any purpose without paying you for it.
17. Applicable Law and Jurisdiction
17.1 If your country of residence is Brazil, you are signing a
contract with Worldpackers S.A.
17.2 If your country of residence is not Brazil, you are entering into
a contract with Worldpackers Corp., 299 Alhambra Cir, Suite 403 Coral
Gables, 33134, USA.
If you have any questions about these Terms, please contact us by
e-mail at [email protected].